Which countries can we ship to?
We offer wholesale and retail services globally.
Shipping and postage details
Free shipping worldwide on orders over $59.99.
For orders under $59.99, a flat shipping fee applies based on destination:
- United States — $5.99
- Canada, Mexico, United Kingdom, France, Germany, Japan, South Korea, Taiwan, Hong Kong, Singapore, Malaysia, Thailand, Vietnam, the Philippines, Indonesia, India and 33 other countries and regions — $9
- All other countries and regions (including Italy, Spain, Australia, Austria, Belgium, Denmark, Finland, Ireland and more) — $15
The exact shipping fee for your destination is always shown at checkout before payment.
When will the orders be shipped?
Orders will be shipped within 1-2 days after confirmation.
Logistics partners
We collaborate with DHL, UPS, and FEDEX etc.
When can customers expect to receive their packages?
The specific timeframe depends on the customer's country. In general, 90% of North America and Europe can expect delivery within 1-2 weeks, while other countries should receive their packages within a maximum of half a month.
What to do in case of package damage?
Please contact us at hello@momokocoll.com as soon as possible, with your order number and photographs of the damage. For fragile items damaged in transit, please also send an unedited unpacking video within 48 hours of delivery. See the contact page for all other ways to reach us.