Contact Information

Moon Hoard

• Seller: 無想创意有限公司 (Hong Kong; English legal name to be added after registration)
• Trading brand: Moon Hoard
• Parent company: WUXIANGLAB
• Customer service: service@wuxianglab.com
• Website: this store (custom domain to be confirmed)

Customer enquiries

For an order, include the order number and the email address used at checkout. For damaged fragile goods, also follow the evidence requirements in the Refund Policy.

Customer service is available in English, Monday through Friday on Hong Kong time, and aims to respond within 2 business days. Support is provided by email; no customer-service telephone number or company registration number is displayed.

Complaints and formal notices may be sent to service@wuxianglab.com.